decipher - Notice history

All systems operational

Third-Party Data Services - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

Electronic Signature - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 99.99%

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Feb 2022
Mar 2022
Apr 2022

Email - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 99.99%

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Feb 2022
Mar 2022
Apr 2022

Bank Account Connections - Operational

100% - uptime
Feb 2022 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2022
Mar 2022
Apr 2022

Notice history

Apr 2022

Errors Loading Decipher
  • Resolved
    UTC
    Resolved

    We detected and fixed the issue. All systems are back to normal. We will be monitoring in case anything changes.

  • Investigating
    UTC
    Investigating

    We are currently investigating errors with loading Decipher. We will update here as soon as we have identified the issue. Thanks for your patience.

Scheduled Maintenace
  • Planned
    April 18, 2022 at 3:30 AMUTC
    Planned
    April 18, 2022 at 3:30 AMUTC

    For a period of 15 minutes beginning at 11:30pm EST on Sunday 04-17-2022, clients may experience a series of interruptions. This is due to planned maintenance work required. During the maintenance window, clients will experience limited functionality and our core services may be unavailable.

Degraded Performance: Experian Reports
  • Resolved
    UTC
    Resolved

    The issue has been resolved and we will continue to monitor. If you have any reports that were not successfully received, please Evaluate again or Run the Report again. Thanks for your patience.

  • Investigating
    UTC
    Investigating

    API service performance with our third-party data provider, Experian, is currently degraded with some reports returning errors. We have contacted them and they are working to resolve the issue. We will send an update over the next 30 minutes. Thanks for your patience. If you have any questions on a specific report, you can reach out to our chat support team for fastest response.

Scheduled Release
  • Planned
    April 06, 2022 at 3:00 AMUTC
    Planned
    April 06, 2022 at 3:00 AMUTC

    Scheduled Release: -Updated Document Checklist and added ability to open images or any PDF document. Added ability to annotate, add review points and comments to a PDF as well as tie back to specific checklist items. Added functionality to Archive and Restore. -Added ability to view Excel and Word documents to Document Checklist. -Added ability to customize main Application Detail header. -Added unique email validation for Contacts.

Mar 2022

Scheduled Maintenance
  • Planned
    March 19, 2022 at 3:15 AMUTC
    Planned
    March 19, 2022 at 3:15 AMUTC

    For a period of 5 minutes beginning at 11:15pm EST on Friday 03-18-2022, clients may experience a series of interruptions to our core features. This is due to planned maintenance work required. During the maintenance window, loading application detail, clients, business relationships, credit reports, and dashboards may be degraded or unavailable and clients will experience limited functionality.

Feb 2022

No notices reported this month

Feb 2022 to Apr 2022

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