decipher - Errors with Signed Documents – Incident details

All systems operational

Errors with Signed Documents

Resolved
Degraded performance
Started about 4 years agoLasted about 2 hours

Affected

Electronic Signature

Degraded performance from 6:31 PM to 8:24 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue has been resolved and we will continue to monitor. If you have any questions on a specific document, please reach out to our Chat support team to assist you. Thank you!

  • Update
    UTC
    Update

    We have identified the issue and are working on a fix.

  • Investigating
    UTC
    Investigating

    We are investigating errors with signed documents. We have contacted our signature partner and will post updates shortly. Thank you for your patience.