decipher - Notice history

All systems operational

Third-Party Data Services - Operational

100% - uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2022
Jun 2022
Jul 2022

Electronic Signature - Operational

100% - uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2022
Jun 2022
Jul 2022

Email - Operational

100% - uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2022
Jun 2022
Jul 2022

Bank Account Connections - Operational

100% - uptime
May 2022 · 100.0%Jun · 100.0%Jul · 100.0%

Previous page

Next page

May 2022
Jun 2022
Jul 2022

Notice history

Jul 2022

No notices reported this month

Jun 2022

Decipher - Scheduled Maintenance
  • Planned
    June 17, 2022 at 11:00 PMUTC
    Planned
    June 17, 2022 at 11:00 PMUTC

    We will be carrying out scheduled maintenance on Friday, June 17th for a period of 20 minutes starting at 7pm EST. Service will not be interrupted during the maintenance window. If you have any questions, please contact support@deciphercredit.com or via chat. Thank you.

Email performance is degraded
  • Resolved
    UTC
    Resolved

    The incident has been resolved

  • Update
    UTC
    Update

    Outbound delivery has fully recovered. We are currently experiencing a delay as we catch up from the previous delivery issues.

  • Update
    UTC
    Update

    We are continuing to work on a fix.

  • Update
    UTC
    Update

    We continue to work on a fix and are still experiencing sending delays. All other services are fully operational.

  • Update
    UTC
    Update

    We are continuing to work on this issue.

  • Update
    UTC
    Update

    We are experiencing sending delays but are continuing to work on a fix.

  • Investigating
    UTC
    Investigating

    We have identified an issue that is affecting email performance. We are working on a fix and will provide updates.

Errors with Signed Documents
  • Resolved
    UTC
    Resolved

    The issue has been resolved and we will continue to monitor. If you have any questions on a specific document, please reach out to our Chat support team to assist you. Thank you!

  • Update
    UTC
    Update

    We have identified the issue and are working on a fix.

  • Investigating
    UTC
    Investigating

    We are investigating errors with signed documents. We have contacted our signature partner and will post updates shortly. Thank you for your patience.

May 2022

No notices reported this month

May 2022 to Jul 2022

Next