Notice history

Resolved
July 17, 2023 at 9:32 PMUTC
Resolved
July 17, 2023 at 9:32 PMUTC
Service is restored and users can resume sending documents. We will continue to monitor.
Update
July 17, 2023 at 9:30 PMUTC
Update
July 17, 2023 at 9:30 PMUTC
We are currently monitoring the fix implemented by our signature partner.
Update
July 17, 2023 at 9:15 PMUTC
Update
July 17, 2023 at 9:15 PMUTC
Our signature partner has completed implementing a fix and they are currently monitoring the results. We are also monitoring on our end. We will update you as soon as you can resume sending documents.
Update
July 17, 2023 at 5:14 PMUTC
Update
July 17, 2023 at 5:14 PMUTC
Our signature partner continues working on restoring service. We will continue providing updates.
Update
July 17, 2023 at 5:13 PMUTC
Update
July 17, 2023 at 5:13 PMUTC
Our signature partner continues to work on a fix. We will continue to provide updates as they become available. Thanks for your continued patience.
Update
July 17, 2023 at 3:47 PMUTC
Update
July 17, 2023 at 3:47 PMUTC
Our signature partner continues working on a fix. We will continue to provide updates as they become available. Thanks for your patience.
Update
July 17, 2023 at 2:19 PMUTC
Update
July 17, 2023 at 2:19 PMUTC
Our signature partner continues working on a fix. We will continue to provide updates as they become available. Thanks for your patience.
Investigating
July 17, 2023 at 1:31 PMUTC
Investigating
July 17, 2023 at 1:31 PMUTC
Our signature partner is experiencing an outage and is working to fix the issue. You will encounter errors sending documents for signature. We will be monitoring the status closely and will provide ongoing updates as the issue is resolved. Any automated documents sent for signature may need to be resent as soon as the service is restored, we will provide additional guidance along with our updates.

All systems operational

Jul 2023

Jun 2023

May 2023

decipher - Notice history

All systems operational

Notice history

Jul 2023

Jun 2023

May 2023