decipher - Notice history

All systems operational

Third-Party Data Services - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

Electronic Signature - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

Email - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

Bank Account Connections - Operational

100% - uptime
Jul 2023 · 100.0%Aug · 100.0%Sep · 100.0%

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Jul 2023
Aug 2023
Sep 2023

Notice history

Sep 2023

No notices reported this month

Aug 2023

Degraded Email Performance
  • Resolved
    Resolved

    The fix was implemented successfully and Email is back to normal.

  • Investigating
    Investigating

    Our Email service provider is currently experiencing intermittent connection issues and users are experiencing 404 errors when attempting to send an email. The issue has been identified and a fix has been put in place. We are currently monitoring and will send a status update shortly.

Jul 2023

Errors Sending Documents for Signature
  • Resolved
    Resolved

    Service is restored and users can resume sending documents. We will continue to monitor.

  • Update
    Update

    We are currently monitoring the fix implemented by our signature partner.

  • Update
    Update

    Our signature partner has completed implementing a fix and they are currently monitoring the results. We are also monitoring on our end. We will update you as soon as you can resume sending documents.

  • Update
    Update

    Our signature partner continues working on restoring service. We will continue providing updates.

  • Update
    Update

    Our signature partner continues to work on a fix. We will continue to provide updates as they become available. Thanks for your continued patience.

  • Update
    Update

    Our signature partner continues working on a fix. We will continue to provide updates as they become available. Thanks for your patience.

  • Update
    Update

    Our signature partner continues working on a fix. We will continue to provide updates as they become available. Thanks for your patience.

  • Investigating
    Investigating

    Our signature partner is experiencing an outage and is working to fix the issue. You will encounter errors sending documents for signature. We will be monitoring the status closely and will provide ongoing updates as the issue is resolved. Any automated documents sent for signature may need to be resent as soon as the service is restored, we will provide additional guidance along with our updates.

Jul 2023 to Sep 2023

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