decipher - Notice history

All systems operational

Third-Party Data Services - Operational

100% - uptime
Oct 2020 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2020
Nov 2020
Dec 2020

Electronic Signature - Operational

100% - uptime
Oct 2020 · 99.89%Nov · 100.0%Dec · 100.0%

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Oct 2020
Nov 2020
Dec 2020

Email - Operational

100% - uptime
Oct 2020 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2020
Nov 2020
Dec 2020

Bank Account Connections - Operational

100% - uptime
Oct 2020 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2020
Nov 2020
Dec 2020

Notice history

Dec 2020

Decipher Status: Latency in loading - Incident Resolved
  • Resolved
    Resolved

    Latency when loading applications and some errors displaying in application detail. We have deployed a fix and the latency/errors are resolved.

  • Investigating
    Investigating

    Latency when loading applications and some errors displaying in application detail. We have deployed a fix and the latency/errors are resolved.

Decipher - Scheduled Maintenance
  • Planned
    December 19, 2020 at 2:00 AM
    Planned
    December 19, 2020 at 2:00 AM

    We will be carrying out scheduled maintenance this evening for a brief period of 15 minutes starting at 9pm EST. Service may be interrupted during this maintenance window. Please do not hesitate to contact our support team at support@deciphercredit.com if you have any questions. Thank you.

Nov 2020

No notices reported this month

Oct 2020

Decipher Status: Application detail stage and person assigned mismatch issue
  • Resolved
    Resolved

    This issue has been resolved.

  • Investigating
    Investigating

    We are investigating an issue affecting what is being displayed at the top of Application Detail. The stage and the individual assigned are not displaying correctly on the upper right hand corner. This is only affecting application detail so all stages and persons assigned under the Applications tab are correct. We will provide an update soon.

Decipher Status - Digital Signature Services Interrupted
  • Resolved
    Resolved

    The issue has been resolved.

  • Update
    Update

    They have identified the issue and are working on a fix.

  • Investigating
    Investigating

    Our digital signature partner is experiencing an outage at the moment, affecting signature services in Decipher. They are investigating the incident. We will post updates soon.

Oct 2020 to Dec 2020

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