decipher - Errors Sending Documents for Signature – Incident details

All systems operational

Errors Sending Documents for Signature

Resolved
Degraded performance
Started almost 2 years agoLasted about 1 hour

Affected

Electronic Signature

Degraded performance from 3:45 PM to 4:36 PM

Updates
  • Resolved
    UTC
    Resolved

    This has been resolved.

  • Update
    UTC
    Update

    Our signature partner has implemented a fix and we are monitoring the results.

  • Investigating
    UTC
    Investigating

    We are seeing errors when trying to send documents for signature. We are currently investigating the issue.