Latency viewing applications due to AWS Northeast Server Down.

Resolved

Degraded performance

Started almost 6 years agoLasted about 2 hours

Affected

Decipher Platform

Dashboard Components

Applications

Decipher Analytics

Updates

Update
July 28, 2020 at 2:12 PM
Update
July 28, 2020 at 2:12 PM
The issue is resolved.
Update
July 28, 2020 at 1:57 PM
Update
July 28, 2020 at 1:57 PM
We are still working on it. Latency in other Decipher components also reported. Thanks for your patience.
Update
July 28, 2020 at 1:12 PM
Update
July 28, 2020 at 1:12 PM
We have identified the issue. Our AWS partner site in the Northeast is down. We are working to resolve the issue with assistance from AWS.
Investigating
July 28, 2020 at 12:35 PM
Investigating
July 28, 2020 at 12:35 PM
We are investigating this issue.

decipher - Latency viewing applications due to AWS Northeast Server Down. – Incident details