Latency viewing applications due to AWS Northeast Server Down.

Resolved

Degraded performance

Started about 6 years agoJuly 28, 2020Lasted about 2 hoursJuly 28, 202012:352:12 PMUTC

Affected

Decipher Platform

Dashboard Components

Applications

Decipher Analytics

Updates

Update
July 28, 2020 at 2:12 PMUTC
Update
July 28, 2020 at 2:12 PMUTC
The issue is resolved.
Update
July 28, 2020 at 1:57 PMUTC
Update
July 28, 2020 at 1:57 PMUTC
We are still working on it. Latency in other Decipher components also reported. Thanks for your patience.
Update
July 28, 2020 at 1:12 PMUTC
Update
July 28, 2020 at 1:12 PMUTC
We have identified the issue. Our AWS partner site in the Northeast is down. We are working to resolve the issue with assistance from AWS.
Investigating
July 28, 2020 at 12:35 PMUTC
Investigating
July 28, 2020 at 12:35 PMUTC
We are investigating this issue.

decipher - Latency viewing applications due to AWS Northeast Server Down. – Incident details