decipher - Notice history

All systems operational

Third-Party Data Services - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Electronic Signature - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Email - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Bank Account Connections - Operational

100% - uptime
Aug 2023 · 100.0%Sep · 100.0%Oct · 100.0%

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Aug 2023
Sep 2023
Oct 2023

Notice history

Oct 2023

Chat Currently Down
  • Resolved
    UTC
    Resolved

    This issue has been resolved.

  • Update
    UTC
    Update

    Our chat provider has implemented a fix. It looks like the issue is resolved but we will monitor before fully resolving the incident.

  • Update
    UTC
    Update

    Our chat provider is investigating. Chats are still not being received, please continue sending requests via Email to support@deciphercredit.com. Thanks for your patience.

  • Investigating
    UTC
    Investigating

    Our chat system provider is currently down. Chat support requests are not being received. Please route any immediate chat requests to support@deciphercredit.com and our team will respond via Email in the interim. We will send updates on the status as our Chat provider recovers.

Sep 2023

No notices reported this month

Aug 2023

Degraded Email Performance
  • Resolved
    UTC
    Resolved

    The fix was implemented successfully and Email is back to normal.

  • Investigating
    UTC
    Investigating

    Our Email service provider is currently experiencing intermittent connection issues and users are experiencing 404 errors when attempting to send an email. The issue has been identified and a fix has been put in place. We are currently monitoring and will send a status update shortly.

Aug 2023 to Oct 2023

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