decipher - Notice history

All systems operational

Third-Party Data Services - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Electronic Signature - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Email - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Bank Account Connections - Operational

100% - uptime
Oct 2023 · 100.0%Nov · 100.0%Dec · 100.0%

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Oct 2023
Nov 2023
Dec 2023

Notice history

Dec 2023

Decipher - Scheduled Maintenance
  • Planned
    December 09, 2023 at 3:00 AM
    Planned
    December 09, 2023 at 3:00 AM

    We will be carrying out scheduled maintenance on Friday evening 12/08 for a brief period of 5 minutes starting at 10pm EST. Service will not be interrupted during the brief maintenance window. Please do not hesitate to contact our support team at support@deciphercredit.com if you have any questions.

Nov 2023

No notices reported this month

Oct 2023

Chat Currently Down
  • Resolved
    Resolved

    This issue has been resolved.

  • Update
    Update

    Our chat provider has implemented a fix. It looks like the issue is resolved but we will monitor before fully resolving the incident.

  • Update
    Update

    Our chat provider is investigating. Chats are still not being received, please continue sending requests via Email to support@deciphercredit.com. Thanks for your patience.

  • Investigating
    Investigating

    Our chat system provider is currently down. Chat support requests are not being received. Please route any immediate chat requests to support@deciphercredit.com and our team will respond via Email in the interim. We will send updates on the status as our Chat provider recovers.

Oct 2023 to Dec 2023

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