decipher - External Provider Issue: Slower Performance & Errors – Incident details

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External Provider Issue: Slower Performance & Errors

ResolvedDegraded performance11 minutes

Affected

Decipher Platform

Degraded performance from 4:20 PM to 4:31 PM

Dashboard Components

Degraded performance from 4:20 PM to 4:31 PM

Applications

Degraded performance from 4:20 PM to 4:31 PM

Decipher Analytics

Degraded performance from 4:20 PM to 4:31 PM

CRM

Degraded performance from 4:20 PM to 4:31 PM

  • ResolvedUTC

    A fix has been implemented by our infrastructure partner and we are monitoring.

  • MonitoringUTC

    Decipher is experiencing slower response times and intermittent errors due to a network issue at our infrastructure provider, Cloudflare. We’re monitoring the situation and will communicate status updates here and via in-app messages. Thanks for your patience.