decipher - Chat Support Down – Incident details

All systems operational

Show current status

Chat Support Down

ResolvedPartial outage56 minutes

Affected

Accounting Connections

Operational from 7:59 PM to 8:55 PM

Third-Party Data Services

Partial outage from 7:59 PM to 8:55 PM

Electronic Signature

Operational from 7:59 PM to 8:55 PM

Email

Operational from 7:59 PM to 8:55 PM

Bank Account Connections

Operational from 7:59 PM to 8:55 PM

  • ResolvedUTC

    Chat support is back and we will continue to monitor.

  • InvestigatingUTC

    Our chat support provider is currently down and working to restore service. In the meantime, please email julian@deciphercredit.com or lisa@deciphercredit.com if you need assistance. Thank you!