decipher - Signature Service Degraded – Incident details
All systems operational
Signature Service Degraded
Resolved
Degraded performance
Started over 1 year agoLasted about 3 hours
Affected
Electronic Signature
Degraded performance from 3:02 PM to 6:07 PM
Updates
Resolved
Resolved
This has been resolved and we will continue to monitor.
Update
Update
Our signature partner continues working on the issue. Documents are now accessible for signature but after signing, there are delays in obtaining the signed document and signature log. We will continue monitoring and post updates.
Investigating
Investigating
Our signature partner is currently experiencing issues and documents for signature are not accessible. They are investigating the issue. We are monitoring closely and will post updates regularly.
