Errors Sending Documents for Signature
Affected
Degraded performance from 1:31 PM to 9:32 PM
- Resolved · UTC
Service is restored and users can resume sending documents. We will continue to monitor.
- Update · UTC
We are currently monitoring the fix implemented by our signature partner.
- Update · UTC
Our signature partner has completed implementing a fix and they are currently monitoring the results. We are also monitoring on our end. We will update you as soon as you can resume sending documents.
- Update · UTC
Our signature partner continues working on restoring service. We will continue providing updates.
- Update · UTC
Our signature partner continues to work on a fix. We will continue to provide updates as they become available. Thanks for your continued patience.
- Update · UTC
Our signature partner continues working on a fix. We will continue to provide updates as they become available. Thanks for your patience.
- Update · UTC
Our signature partner continues working on a fix. We will continue to provide updates as they become available. Thanks for your patience.
- Investigating · UTC
Our signature partner is experiencing an outage and is working to fix the issue. You will encounter errors sending documents for signature. We will be monitoring the status closely and will provide ongoing updates as the issue is resolved. Any automated documents sent for signature may need to be resent as soon as the service is restored, we will provide additional guidance along with our updates.