decipher - Errors with Signed Documents – Incident details

All systems operational

Errors with Signed Documents

ResolvedDegraded performance1 hour 53 minutes

Affected

Electronic Signature

Degraded performance from 6:31 PM to 8:24 PM

  • ResolvedUTC

    The issue has been resolved and we will continue to monitor. If you have any questions on a specific document, please reach out to our Chat support team to assist you. Thank you!

  • UpdateUTC

    We have identified the issue and are working on a fix.

  • InvestigatingUTC

    We are investigating errors with signed documents. We have contacted our signature partner and will post updates shortly. Thank you for your patience.