decipher - Latency in Decipher – Incident details

All systems operational

Show current status

Latency in Decipher

ResolvedDegraded performance1 hour 5 minutes

Affected

Decipher Platform

Degraded performance from 5:00 PM to 6:05 PM

Dashboard Components

Degraded performance from 5:00 PM to 6:05 PM

Documents

Degraded performance from 5:00 PM to 6:05 PM

Decipher Analytics

Degraded performance from 5:00 PM to 6:05 PM

CRM

Degraded performance from 5:00 PM to 6:05 PM

Email

Degraded performance from 5:00 PM to 6:05 PM

  • ResolvedUTC

    The latency issue has been resolved and was related to a security update performed over the weekend.

  • UpdateUTC

    We have identified the issue and are working on a fix.

  • InvestigatingUTC

    We are currently investigating latency in Decipher and error messages being received. We will keep you updated as this issue is resolved. Thanks for your patience.