decipher - Timeout errors reported – Incident details

All systems operational

Show current status

Timeout errors reported

ResolvedMajor outage7 hours 4 minutes

Affected

Decipher Platform

Major outage from 2:41 PM to 9:45 PM, Degraded performance from 2:41 PM to 9:45 PM

Dashboard Components

Degraded performance from 2:41 PM to 9:45 PM

Decipher Analytics

Major outage from 2:41 PM to 9:45 PM

  • ResolvedUTC

    We believe the timeout issues are related to a Google Chrome security update. We are in the process of notifying clients affected on a workaround.

  • UpdateUTC

    We have identified the issue and are working on a fix.

  • UpdateUTC

    We are continuing to work on identifying the issue. Thanks for your patience

  • InvestigatingUTC

    We are investigating Timeouts displaying in Business Analytics and in some dashboard components.